Assistant Front Desk Receptionist

PT Maha Astrid · 📍 Bintaro · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 4.000.000 – Rp 6.000.000 per month
PT Maha Astrid is seeking a dedicated and professional Assistant Front Desk Receptionist to join our team. This role is crucial in ensuring smooth operations and excellent guest experience at our reception area. The ideal candidate will be responsible for handling guest inquiries, managing reservations, and providing a friendly and efficient service. We offer a competitive salary and a welcoming work environment.

📋 Tanggung Jawab Pekerjaan

Greet and assist guests upon arrival and departure.,Handle guest inquiries and provide information about the hotel facilities and services.,Manage and update guest reservations and room assignments.,Process check-in and check-out procedures efficiently.,Maintain the reception area by ensuring it is clean and tidy.,Coordinate with other departments to resolve guest issues and requests.,Monitor and record guest feedback and complaints.,Assist in organizing and managing guest records and files.

🎓 Kualifikasi & Syarat

High school diploma or equivalent.,Minimum 1 year of experience in a front desk or receptionist role is preferred.,Excellent communication and interpersonal skills.,Familiarity with hotel management software and systems is a plus.,Ability to work in a fast-paced and dynamic environment.,Strong organizational and multitasking skills.,Proficiency in English and Indonesian languages.,Ability to handle confidential information with discretion.

🛠️ Keahlian

Customer serviceCommunicationProblem-solvingTime managementAttention to detailMultitaskingBasic computer skills
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